What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little bad luck, but we sometimes see heat pump problems in Saint Marys during the colder seasons, when they’re needed the most to keep you warm. While you know the team at Turner Brothers Heating & Air Conditioning will constantly be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is necessary and save yourself some expenses if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound ridiculous, but make sure everything is turned “on”. We’ve been to more than a few calls only to realize the thermostat or the heat pump itself is turned off.
    • Inspect your thermostat to ensure it’s on, fixed to the appropriate temperature and isn’t fixed to cool.
    • Then try replacing the battery, if it has one.
    • If everything looks accurate, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Confirm that your gas is on.
  2. If the furnace still hasn’t kicked on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the correct time. If it thinks it’s morning when it’s actually night, it may not turn your heat on because it doesn’t know you’re home.
  3. Is a blockage causing your furnace to not work?
    • Check your air filters to confirm they’re not blocking things up.
    • Do you have any congested ducts, vents or cool air entries?
    • Are all supply registers exposed?
    • Is your exhaust flue clear?

If you’ve worked through this checklist and you’re still without heat, call Turner Brothers Heating & Air Conditioning at 912-208-2470 or schedule an appointment online and we’ll get your home back to the welcoming and cozy place it should be.

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